FAQs

Frequently Asked Questions (FAQs)

1. What does AMX STORE sell?

We sell sneakers, clothing, caps, socks, and bags at affordable prices, helping you upgrade your drip without breaking the bank.

2. Do you have physical stores?

No, we are an online store only. This allows us to keep prices low and ensure safe, convenient shopping for our customers, especially in Johannesburg.

3. How can I place an order?

Simply browse our website, add your favorite items to the cart, and proceed to checkout. Follow the steps to complete your purchase securely.

4. What payment methods do you accept?

We accept secure online payments via:
✔️ Debit & credit cards
✔️ Instant EFT
✔️ Mobile payments (if applicable)

5. Do you offer cash on delivery?

No, we currently only accept online payments for safety and efficiency.

6. How long does delivery take?

Delivery times depend on your location:
🚚 Johannesburg & major cities: 2–5 business days
🚚 Other areas: 3–7 business days

7. How much is the delivery fee?

Shipping costs vary based on your location. You’ll see the exact amount at checkout before confirming your order.

8. Can I return or exchange an item?

Yes! We accept returns & exchanges within 7 days of delivery, as long as the item is unused, in its original packaging, and meets our return policy requirements.

9. What if I receive a damaged or wrong item?

We’re here to help! If you receive a damaged, defective, or incorrect item, contact us immediately with your order details and photos, and we’ll sort it out.

10. How can I contact AMX STORE?

📧 Email: info@amxstore.com
📱 WhatsApp/Phone: 0632151973
📲 Social Media: @amxphiladelphia

💥 Still have questions? Feel free to contact us—we’re always happy to help!