SHIPPING
Shipping & Delivery Policy
At AMX STORE, we ensure fast, reliable, and secure delivery so you can shop with confidence. Here’s everything you need to know about our shipping process:
1. Where do you deliver?
We ship nationwide across South Africa.
2. How long does delivery take?
🚚 Johannesburg & major cities: 2–5 business days
🚚 Other areas: 3–7 business days
🚨 Note: Delivery times may be affected by public holidays, high order volumes, or unforeseen delays.
3. How much is the delivery fee?
Shipping fees vary based on your location. The exact amount will be calculated at checkout before you confirm your order.
4. How do I track my order?
Once your order is shipped, we will send you a tracking number via email or WhatsApp so you can monitor your delivery status.
5. What happens if my order is delayed?
If your order takes longer than expected, don’t worry! Contact us, and we’ll provide updates on your shipment.
6. What if I enter the wrong delivery address?
Please double-check your shipping details before placing an order. If you notice an error, contact us immediately. If the order has already been dispatched, we may not be able to change the address, and additional fees may apply.
7. Can I collect my order instead of delivery?
No, we currently only offer delivery for security and convenience.
8. What happens if my package is lost or damaged?
If your package is lost or arrives damaged, reach out to us right away. We’ll work with our courier to resolve the issue.
9. Need help?
📧 Email: info@amxstore.com
📱 WhatsApp/Phone: 0632151973
📲 Social Media: @amxphiladelphia
💥 Stay safe. Stay stylish. Shop AMX STORE with confidence!