Shipping & Delivery Policy

At AMX STORE, we ensure fast, secure, and reliable delivery with The Courier Guy, so you can shop with confidence. Below are the details of our shipping process.

1. Shipping Provider

🚚 All orders are shipped via The Courier Guy and PAXI, trusted courier services in South Africa.

2. Where Do We Deliver?

We ship nationwide across South Africa.

3. Delivery Timeframes

• Johannesburg & Major Cities: 2-5 business days
• Other Areas: 3-7 business days
  📢 Note: Delivery times may vary due to public holidays, high order volumes, or unforeseen delays.

4. Shipping Fees

• Shipping fees depend on your location and will be calculated at checkout before payment.
• We strive to offer affordable shipping rates while ensuring safe and reliable delivery.

5. How Do I Track My Order?

Once your order is dispatched, you’ll receive a tracking number via email or WhatsApp so you can monitor your delivery status. You can track your package on The Courier Guy’s website.

6. What If My Order Is Delayed?

• If your order takes longer than expected, please check your tracking number first.
• If you need further assistance, contact us, and we’ll follow up with the courier.

7. What Happens If I Enter the Wrong Address?

• Customers are responsible for providing the correct shipping details at checkout.
• If an incorrect address is provided, additional charges may apply for redelivery.

8. Lost or Damaged Packages

• AMX STORE is not responsible for lost or stolen packages once marked as delivered.
• If your package is damaged in transit, contact us within 48 hours with photos, and we will assist in resolving the issue with The Courier Guy.

9. Need Help?

📧 Email: info@amxstore.com
📱 WhatsApp/Phone: 063 215 1973
📲 Social Media: @amxphiladelphia

💥 Shop safely, stay stylish, and let AMX STORE bring the drip straight to your doo